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Marta Kowalski
Hi! We are just landing now, where do we find the key?
Dunedin, Otago
Dunedin guests may come for the university, an event, family, old buildings, food or the Otago Peninsula. Your booking website should show exactly how the property fits their trip.
The city and peninsula create distinct booking patterns. A central character home, university-adjacent apartment and coastal retreat differ in terrain, transport and stay purpose. Generic Dunedin copy leaves that work to maps and marketplace filters.
A strong website can show the property's character and the practical details guests need. Explain the neighbourhood, hills, heating, parking and whether the property is best for city plans or peninsula travel.
Create clear paths for university visits, events, family stays and wildlife itineraries.
Make heating, steps, parking and hill access visible where they affect an older home or elevated site.
Use accurate local pages so guests understand whether they are booking urban walkability or coastal seclusion.
The guest CRM
The website wins the booking. The same Direct Stay system then keeps guest questions, stay details and replies together without asking the guest to change apps.
The Direct Stay guest inbox. Four conversations that arrived on WhatsApp, Telegram, iMessage and email sit in one list, and Marta Kowalski's WhatsApp thread is open beside it with a reply written in the composer.
Start with what you need now. Add more properties and tools when you are ready.
For 1–2 properties. Film, direct-booking site, Google profile and the core booking setup.
Start with LaunchFor 3–8 properties. Add multi-property discovery, guest messaging and ongoing visibility.
Talk about ScaleFor large property groups. Manage direct bookings across several regions in one place.
See portfolio plansSpecific enough to decide whether this is the right build.
Yes. Graduation, move-in, visiting-family and work trips can have practical content without implying affiliation with the university.
Show the real heating, insulation and room setup clearly. Honest comfort information is more useful than hiding the building's character.
Yes, but each needs a separate location and arrival story because city access and peninsula travel solve different trips.
Yes when relevant. Clear accessibility and parking information helps guests self-select and reduces arrival surprises.
Open a locality guide for more specific direct-booking context. The full list is grouped alphabetically for faster scanning.
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